244: One Size Does Not Fit All: Building Customizable Solutions for Diverse Learners w/ Kianjai Huggan
In today’s fast-paced digital world, accessibility and customization are no longer optional. They’re essential. As a Black entrepreneur, you know that creating a business that serves diverse audiences means acknowledging that not everyone learns or engages with content the same way. Yet, many business owners overlook the importance of designing experiences that truly meet the needs of all users, leading to lost opportunities and disengaged customers.
In this episode, we dive deep into why “one size does not fit all” when it comes to education, business, and digital accessibility. Whether you’re building an online course, running a coaching business, or providing digital products, understanding how to personalize and adapt your offerings can set you apart in a competitive market.
Kianjai Huggan, an engineer, educator, and entrepreneur, joins us to break down the why and how of creating customizable, inclusive solutions for diverse learners and customers. As the founder of Webquity, a company dedicated to improving digital accessibility, Kianjai brings her expertise at the intersection of education and technology to this conversation.
If you want to future-proof your business, build deeper connections with your customers, and ensure that your offerings are accessible to everyone, this episode is a must-listen!
DURING THIS EPISODE YOU’LL LEARN:
- Why a “one-size-fits-all” approach doesn’t work in education or business
- The impact of accessibility gaps on underrepresented communities, especially Black entrepreneurs
- Practical steps to make your digital content and services more inclusive
- The role of technology and AI in bridging the accessibility gap
- Simple changes you can make today to improve digital accessibility
RESOURCES MENTIONED:
ABOUT KIANJAI HUGGAN:
Kianjai (Kia) Huggan is an engineer, educator, and entrepreneur who is passionate about using technology to make a difference. With a Bachelor of Science and Master of Engineering from the University of Connecticut and a Master of Education from Harvard, Kia blends her engineering skills with a strong dedication to making education more accessible for students everywhere.
While at the University of Connecticut, Huggan created Webquity to bridge gaps in online learning, driven by her own experiences as an education and her belief in inclusive education. Before launching Webquity, Kia worked on developing coding kits that combine hands-on learning with engineering concepts, empowering students to engage with technology in meaningful ways.
Now a Product Manager at McGraw Hill, Kianjai Huggan continues to innovate at the crossroads of technology and education, working to make learning more accessible for all.
Thank you so much for listening! If you liked this episode, please subscribe to “The Black to Business Podcast” and rate and review on Apple Podcasts:
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